Shipping Policy for Construction Materials
Effective Date: 1st October 2024 

1. Shipping Locations
   We currently ship construction materials to East Malaysia and West Malaysia. For international orders, please contact our customer service for assistance.
2. Shipping Methods
   We offer various shipping options to meet your needs, including:

Standard Ground Shipping
Expedited Shipping
Freight Shipping for large orders

3. Processing Time
   Orders are typically processed within 7 business days. You will receive a confirmation email with tracking information once your order has shipped.
4. Shipping Costs
   Shipping costs are calculated at checkout based on:

Weight and dimensions of the materials
Delivery location
Chosen shipping method

5. Delivery Times
   Estimated delivery times depend on your location and selected shipping method. Typical delivery times are:

Standard Shipping: 7 business days
Expedited Shipping: 3 business days
Freight Shipping: 10 business days

6. Damages and Losses
   If your shipment arrives damaged or is lost in transit, please contact us within 48 hours of receipt or expected delivery. We will work with the carrier to resolve the issue promptly.
7. Special Considerations
   Due to the nature of construction materials, some items may require special handling or delivery arrangements. For large orders or items requiring freight shipping, please contact our customer service for assistance.
8. Contact Us
   If you have any questions about our shipping policy, please reach out to our customer service team at abodeluxe@outlook.com.

Thank you for choosing Abode Luxe! We appreciate your business and look forward to serving your construction needs.